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Fee and Refund Policy

Version 0.1

1. For website Development: Twenty percent (20%) of the fees to be paid as initial amount at the time of ordering the Service. Eighty percent (80%) of the fees to be paid during the time of delivery.
2. For other services (VPS Hosting, Web Hosting, Email Hosting, SMS Service, Reseller Hosting, Domain Registration, etc.): 100% fees to be paid at the time of ordering the Service.
3. Refund policy is only applicable to web hosting and email hosting not for the reseller hosting and/or reseller program. Refund shall be made on a prorated basis deducting gateway charge; 2.36% gateway charges shall not be refunded. Notwithstanding anything to the contrary, refund policy under this Terms shall be applicable only to the services availing in India.
4. Any new User can cancel the first order within thirty (30) days from the date order is placed, to be eligible for the applicable refund policy. Please note we do not refund for cancellation of any renewal and the subsequent orders made by an existing Users. It is applicable to new Users and only to the first order made by such new Users.
5. Refund may take 5-7 working days.

For the avoidance of doubt: If new User places fist order (web hosting) and cancels it within thirty (30) days from the date of order placed, refund shall be made as per the refund policy. After the cancellation of first order, if the same User makes the second order (web hosting) and cancels this second order as well in such a case refund shall not be provided.

It is your responsibility to familiarize yourself with this fee, cancellation, and refund policy. By placing an order for any our services, you indicate that you have read this policy and that you agree with and fully accept the terms of this fee, cancellation and refund policy. If you do not agree with or fully accept the terms of this refund policy, we ask that you do not place an order with us.
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